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Pricing Managed Services Matt Nachtrab, CEO of LabTech, performs a monthly presentation on various Managed Service topics. Archived sessions are viewable in this forum.
Overall: I did 3 years of research before deciding on a PSA. I had a very small company at the time (1 person, me) My colleagues thought I was crazy for buying such a robust system for being such a small company. I bought it because of the built in automation and the ability to create complex agreements. I still have it and I have seen it improve immensely over the years. It's has a .net client and a web interface. Supports widget based pods. Meaning you can add the things you want, remove the things you don't want, and customize the interface per user. QuoteWerks, ConnectWise, Kaseya, Quickbooks - and they ALL integrate. Connectwise will try to sell you, quosal, connectwise, labtech. Personally, and this is just my opinion, Labtech is too complicated. I hate the interface tech's have to use, with a passion. I did some subcontracting for a company that uses LabTech and I had a hard time trying to find the tools I'm looking for. Kasey's interface it so much more user friendly, it's web based. took me a week to become familiar with Kaseya interface, used LabTech for 3 months and was fumbling around trying to find my tools. I checked out LabTech recently, June 2016 and it still sucks. I could go on and on.. So I'll just end here. Just buy ConnectWise, you'll be glad you did.
LabTech Software is a small, nimble team with a passion for delivering superior products and excellent customer service. The company has extensive experience and expertise in Windows OS repair, telephone tech support, network management, programming, and customer relations.LabTech Software was founded by Greg Buerk, Josh Bucher and James Bell after the extensive developement and testing of remote administration software by Greg Buerk and Josh Bucher. The source to this software was licensed and redesigned by LabTech Software. Bugs were fixed, documentation and reports were written and the client was finished. The final release of LabTech NMS v1.6 is the first in what we hope to be a great line of products.
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- Web sitehttp://www.labtechsoft.com
- Support web sitehttp://www.labtechsoft.com/page.php?15.5
- Support e-mail [email protected]
- Support phone 866-884-7696
- Analyze, manage, and monitor your workstations.4,4992
- LabTech was designed and written by System Administrators with the goal of making IT support simpler. The mission of LabTech is to become the...111
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